What is generative engine optimisation (GEO)?+
GEO is work intended to improve how a business is discovered, understood and cited in AI-generated answers. It combines useful, evidenced content and clear business information with accessible websites and measurement. We apply it alongside SEO, rather than treating it as a separate ranking switch.
Can you help us get found by ChatGPT and Claude?+
We can check search access, improve the pages that explain your services, strengthen supporting evidence and test relevant questions. We then record whether your business is named or cited. ChatGPT and Claude choose their own sources, and answers vary by question, model, location and session. No provider can guarantee a recommendation.
Does GEO replace SEO?+
No. Google says its generative AI search features rely on its core search systems. Crawlable pages, useful content and a good experience remain the foundation. Our programme covers traditional search and AI visibility together, with separate measures for each.
Do we need special AI files or extra schema?+
Google does not require special AI files, a particular content length or special schema for its generative search features. We use structured data where it accurately describes your visible content, and prioritise useful pages and genuine evidence over adding markup for its own sake.
What does local SEO include?+
We review the services and places you genuinely cover, your website and eligible business profiles. Work can include Google Business Profile, Bing Places, Apple Business Connect and relevant review platforms such as Trustpilot. Profile eligibility and ownership are checked first. We do not invent offices or publish copies of the same page for every town.
Do you build backlinks?+
We assess existing links and identify relevant references, partnerships, directories and editorial opportunities. Placement depends on the publisher and your actual relationships. We do not sell a guaranteed backlink count, paid ranking links, fabricated reviews or mentions presented as independent endorsements.
How do you measure AI visibility?+
We use available first-party search reports and a documented set of test questions, supported by third-party citation data where coverage fits the market. Each report names the platform, period and method. A brand mention, a source citation, a referred visit and a confirmed enquiry are recorded separately. A prompt sample does not represent every user.
Do we need a new website?+
Often the useful work is on the site you already have. We assess its content, access, structure and measurement before recommending changes. When development is needed, MSD can implement it as part of the agreed scope.
How does the monthly service work?+
We agree an initial assessment and then a defined monthly scope: the site, market, priorities, implementation work and reporting. You see what was completed and why the next work is recommended. Fees and any extra work are agreed before delivery. Search engines control crawling and rankings, so we do not promise a fixed date for results.